I certainly don't know how other people did it, and, with my experiences with some, even WHY they are still here.
I will never forget
my first serious attempts to "get in" to the outdoor, hunting, and
firearms world.
I had been the victim
of the massive layoffs that hammered the pharmaceutical industry back in the
early 2000's and was located in a rural area with not many other options. I had
met several traveling "reps" that sold things like hunting gear,
fishing rods, etc. and thought that as
long as I was going to sell something, why couldn't I sell something that I
really liked?
As with most things
that I do, I jumped in not only with both feet, but with a "Ready, Fire, Aim" mentality and MASSIVE action-taking including flying out to Las Vegas on my own dime and attending my very first SHOT Show.
I spent a TON of
money (in the realm of several thousand dollars) on drinks, dinners, and taxis-and made a large number of
contacts.
I got some very good
leads, chased down every single one of them, and basically went "one for 30."
The one?
The one?
A position as a "pro staffer" for a large
rep group in the industry.
Things were a little
different then as companies all paid pro staff a significant daily rate plus expenses and, usually, some gear as a "bonus." Because of this, they had high expectations and expected sales from their people.
I went after it with
zeal and enthusiasm as well as implementing numerous different sales processes and
skills.
I developed an inventory tracking sheet and customer questionnaire that is still being used in a revised for almost a decade later.
I thought that this
would be a great "entry point" to being further along in the industry.
By the time I decided
to "go it alone" and build my own "niche" in the outdoor business, I had
interviewed with approximately a dozen different companies while submitting my resume to sixty or seventy.
For the right
opportunity, I will still entertain a conversation and I have even interviewed several times again over the past several years.
Several of those
interviews stand out clearly in my mind if only for their unbelievable attitude towards
experience and value.
Needless to say, it wasn't what I expected.
The first was for a
sales position with a rather large retailer of apparel that crosses several
markets in the outdoor and sporting goods industry.
I made it to the
"final" interview only to lose to what turned out to be a much less
experienced person that had worked in a retail store and then sold for a small
rep group for several years.
I reached out to the
hiring manager who was very amicable and asked him why they had chosen the other
candidate and what I could do to further my chances for the next time.
His answer was rather
shocking.
He said simply that
"while we were impressed with your sales skills, your sales
accomplishments, awards, and your personality and affect, you didn't have
any experience selling apparel."
Oops.
Big mistake, and probably for the best for me, anyway.
At this time, I had
worked for three different Fortune 10 to Fortune 50-level companies, winning numerous
presidents club and other incentive awards, selling everything from marketing
and advertising (and coming into that position with zero experience and going to the number one representative out over 1300+) to life saving
medications to advanced external defibrillators and resuscitation medical devices
– pieces of equipment that, literally, were used to stop and start peoples heartbeats after heart failure and/or
cardiovascular surgical procedures.
I think I might have
been able to figure out how to sell some jackets, shirts, and pants to retail store owners and management, don't you?
Ace Luciano has attended over 100 seminars on success, sales, marketing, and public speaking. This one included a day of "face time" with noted speaker Les Brown. |
Never one to sit idle, over the past decade I have also partnered with and received training from leading marketing experts and speakers like Dan Kennedy, Les Brown, Tony Robbins, and Steve Sipress, attained a "Mastery Certification" from SSS Marketing University, and built a network in the Hunting and Firearms industry numbering in the tens of thousands. Finally, in the last several years I have written two Amazon best-sellers in their category.
I advise that if you are looking for opportunities of any kind, you do the same.
Certification courses are readily available, online, full of useful skills, and will help you to attain an "expert level proficiency" in numerous things in a reasonably short time.
That being said...
A few years ago, I had another experience with an employer that did what seems to have become a typical thing in the outdoor
world...
They hired for "cheap" rather than "value."
What do I mean by
that?
The company was
clearly interested in working with me as they proactively reached out,
contacted, recruited, interviewed, and maintained their interest over the course of 8 or ten weeks. They then
brought up a discussion regarding compensation and, specifically what I thought the job should be worth. .
This is always a
touchy one.
You see, I am of the
opinion that, regardless of your business (and your hunting equipment) you
should always go with the best that you can possibly afford, plus some- because something so very important is usually not glaringly
apparent until you really, really need it.
Think of a lower priced rifle scope with
a "lifetime guarantee" and ""free replacement" that fails on top of a mountain
during the sheep hunt or even on a deer hunt in your back 40 where you can't see the big buck you've been waiting all season for as he steps out for 15 seconds at last light...
Yes it was less "expensive."
Yes, you will get another scope for free- but that isn't worth
anything to you sitting on the side of the mountain trying to pick off a rocky
mountain bighorn that, in many places, is a "once in a lifetime" tag.
They were seeking over a million dollars worth of sales responsibility from me- but they only wanted to pay for $250,000.00 worth (and, by the way, if you ever want to absolutely GUARANTEE your salespeople won't sell anything, then don't pay them a lot of money or, worse, "cap" their earnings)
Suffice it to say, we
were a significant amount of money apart in what we thought the position was
worth and they were not open to a "performance based model"- so they wound up hiring the "other guy."
Then, when he burned out, they hired
"another guy."
And, less than a year later, they hired "another
guy," Who also became noticeably absent from company communications and
emails less than one year later.
Did that company
"save money?"
What do you suppose
it cost them to interview and hire three new people in less than two years?
What do you suppose
the business cost is having those relationships that are so hard to build
"interrupted" three times in less than three years?
What do you suppose
the difference might've been with a high-level professional that is used to
closing deals in the 6-to-7-figure levels in that position instead of someone
who had sold " outdoor related products" for a pittance?
They, and we, will now never know.
Finally, and one that really surprised me, was the company that had churned through several of my acquaintances in 18 months whose recruiter called me and asked if I would be interested in the position for, not only a pay cut from my current compensation but SIGNIFICANTLY less money than either of them had made over the last 3 years!
The lesson to take
away is that getting "in the door" in the outdoor industry is not easy, and you need not only a plan of action, but a standard that you are willing to accept to get there.
Now-
How often does this come up every day in your life or business?
Do you buy the
"cheap option," when a proven, high-quality option is available for
not that much more in your gear? Your employees? Your business?
Do you "spray
and pray" with your marketing and advertising, hoping that some of it
works the way you want it to because you
want to "do it yourself?"
It's a hard lesson on
both sides of the equation sometimes- One that it pays to learn early.
No comments:
Post a Comment